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OPERATIONAL UPDATE

In relation to the imposition of the Movement Control Order imposed by the Government of Malaysia, our online e-commerce will be operational as usual while our front line central office will be closed from 18th March till 9th June 2020 to all visitors / customers to limit any person to person contact. All communication with the company is strictly limited to email and phone calls.  During this period, no walk in purchases will be allowed. Order are to be made only via online, email and phone.

Choices of Fresh flowers supplies are limited to basic flowers such as Gerberas, Lilies, Roses, Gerberas, Dendrathemas, Carnations, Orchids and Poms. If need be, Fresh Flowers will be replaced with available flowers at the time of ordering only. We are only taking orders as normal for Food Hampers, Cakes, Fruits Gift, New Baby Gifts etc but please note that certain stocks once finished will not be able to be replenished until after MCO. Hence, we may substitute unavailable items with similar or higher value items as and when stocks are not available.

During this time, we would not be able to guarantee fast same day deliveries due to road closures, road blocks and logistic challenges especially in Red Zone area. Hence, we appreciate if customers are able to provide at least 1 DAY NOTICE for deliveries.  Kindly note We have stepped up the precautionary measures to ensure the safety and well being of our limited number of staff. Recipients of our flowers and gifts will be advised to keep a minimal safe social distance from our despatchers who are trained to ensure safety of both parties at all times.

We will update from time to time in regards to our operation, available deliveries and gifts during this challenging time as per the guidelines set by the Ministry of Health.

Kind Regards & Stay Safe,
Pods & Petals Giftlab
www.giftlab.com.my
Tel: +6012-6915200 / +603-78830233
E-mail: sales@gift-lab.com

 

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