1/ What payment method can i use to make my purchase ?
We accept payment via Paypal, Touch N Go E-Wallet, Credit Cards, Bank Transfers and Cash Deposits.
2/ Is it safe to use my credit card on the website?
Yes, Safer than it has ever been. All data is transmitted SSL-encrypted. For payments with Credit Cards , Paypal only accept SET transactions (secure electronic transactions) . After verifying that the card is included in the SET system, Paypal will contact the card-issuing bank to enable the buyer to authorize the purchase. When the bank confirms the authenticity, the payment will be charged to the card. Otherwise the order will be cancelled.
3/ Why might my credit card be refused?
Your credit card may be refused for any of the following reasons:
- The card may have expired. Check that your card is still valid.
- You may have reached your credit limit. Contact your bank to check that you have not exceeded the authorized purchase limit.
- You may have entered some information incorrectly. Check that you have filled in all the required fields correctly.
1/ PAYMENT VIA CREDIT CARD
Pods & Petals Giftlab accepts VISA and MasterCard for all online and off-line ordering. Powered by MOLPay Payment Gateway, all information submitted are encrypted by a secure server software (SSL).
2/ PAYMENT VIA AMERICAN EXPRESS
American Express payment option is only available for off-line ordering i.e. via email, fax or phone. Select "American Express" option as your Payment Method in the order form and provide the card details accordingly.
3/ PAYMENT VIA MAYBANK2U
Pods & Petals Giftlab accepts Maybank2u for all online and off-line ordering. For online order, select Maybank2u as your Payment Method in the order form. For off-line ordering, the payment can be transferred to the followings :
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4/ PAYMENT VIA CIMB CLICKS AND INTERNATIONAL BANK TELEGRAPHIC TRANSFER (TT)
TT Payment option is available for both online and off-line ordering. For online ordering at www.gift-lab.com, select “Wire Transfer” as your payment option. Upon payment, scan and email us the proof of payment to sales@gift-lab.com, together with your ordering reference number.
Do the same should you wish to place your order via off-line ordering.
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5/ PAYMENT BY BANK-IN (CHEQUE / CASH / MONEY ORDER )
This payment option is available for both online and off-line ordering. For online ordering at www.gift-lab.com, select “Direct Bank-in” as your payment option. Upon payment, scan and email us the proof of payment to sales@gift-lab.com, together with your ordering reference number. Do the same should you wish to place your order via off-line ordering.
Please be informed that your flower / gift will only be delivered upon clearance of cheque.
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6/ PAYMENT VIA PAYPAL
Pods & Petals Giftlab accepts Paypal for all online and off-line ordering. For online order, select Paypal as your Payment Method in the order form.
For off-line ordering, key in our Paypal Email ID sales@gift-lab.com when prompted. Select “MYR” Malaysian Ringgit as the preferred currency and key in your reference number or ordering reference.
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7/ PAYMENT BY CASH
For cash payment, we advise customer to make the transfer via ATM and to scan and email us at sales@gift-lab.com the proof of payment, together with your ordering details.
Note:
* If you have any queries, kindly contact us at our service hotline +603 78830233 or email us sales@gift-lab.com
* If your preferred payment method is not listed, please contact us to make other payment arrangement.
